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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carly Chelstrom

October 2, 2024

5  out of  5
rating by Carly Chelstrom
"This team is always very helpful!"
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Hana Brownsell

September 30, 2024

5  out of  5
rating by Hana Brownsell
"Had a really fantastic experience working with these guys - very efficient, were able to offering me insurance for my car and condo that were much better deals that the large insurance company I was with previously. Highly recommend."
We responded:
"Hana, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you and your business. Thank you for the recommendation! - Don"
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mariea gaither

August 28, 2024

5  out of  5
rating by mariea gaither
"They're extremely professional and very helpful in helping me get rental insurance! The price was right! I saved over half of what I was paying for my previous insurance carrier"
We responded:
"Thank you for your kind review, Mariea! We are so glad my team and I could help you and were able to make your insurance experience a smooth one. Welcoming new customers to our family is such a joy to each of us. - Don "
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Tim Hill

August 17, 2024

5  out of  5
rating by Tim Hill
"I recently switched over to State Farm policy from another provider. I was mostly happy with that provider and the cost of the premiums had increased beyond what I considered "normal". I am extremely happy with the service provided by Metreol who signed me up. I was able to save a notable amount and we worked out better coverage at a lower price. I greatly appreciate the professionalism, knowledge, great attitude and ease of enrollment. Thank you!"
We responded:
"Tim, thank you for taking a moment to share your experience with us. We appreciate all feedback as we're always striving to go above and beyond for our customers! My team and I look forward to serving you for a lifetime! - Don "
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Josh Thompson

July 15, 2024

5  out of  5
rating by Josh Thompson
"Kelsey at Middleton State farm was super helpful. I've been having trouble getting the exact insurance I wanted on my 170cc gasoline scooter. Progressive and USAA couldn't sort it out, but Kelsey did, so I swapped from progressive to State farm for my scooter. 🛵"
We responded:
"Josh, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Don"
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Jayson Sekiya

July 5, 2024

5  out of  5
rating by Jayson Sekiya
"I recently switched over my State Farm policy from Nevada to Colorado. I am extremely happy with the service provided by first Metreol who signed me up. Then had the pleasure with further assistance by Roman and most recent Kay. I greatly appreciate the professionalism, knowledge, great attitude and ease all three agents were able to provide. Thank you!"
We responded:
"Jayson, thank you for the 5-star review and for letting us assist you with your insurance needs! My team and I are always here. - Don "
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John Pazour

July 1, 2024

5  out of  5
rating by John Pazour
"This is a five-star review for Metreol O'Donnell at the Middleton Agency. We needed to update and upgrade our State Farm homeowners insurance and called the agency to get additional information. Metrol took our call and worked us thru a careful and complete review of our current policy, including verifying and updating our existing house data (and found that a number of changes were needed). He then worked with us on the level of coverage we now need for our home and the various alternatives we had to meet our needs. Metreol was very knowledgeable on our options and patiently answered our questions carefully and completely. We came away from the call with our policy updated with no other follow-up needed. At a time when it can be difficult to even get a call-back on a service question, Metrol's thorough and friendly work was truly a breath of fresh air!"
We responded:
"John, I’m happy to hear Metreol took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. - Don "
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Steve Hofmann

June 20, 2024

5  out of  5
rating by Steve Hofmann
"Metreol O'Donnell Was excellent! He had great customer service and was very knowledgeable."
We responded:
"Steve, knowing that your positive experience is being shared with others means the world to our State Farm Agency! Thank you so much! - Don"
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Janae Mukes

June 18, 2024

5  out of  5
rating by Janae Mukes
"I had the best experience with Kay at Don’s Agency. I have been with this agency for a long time now and they have been excellent for the whole time I have been with them today Kay helped me with getting my new car insured and added to my policy with a breeze. 5 stars everytime"
We responded:
"Janae, our efficiency of service comes easy when we love helping our customers! Thank you so much! - Don "
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Tammy Jackson

June 4, 2024

5  out of  5
rating by Tammy Jackson
"Great ppl work there always helpful and polite I enjoy doing business here"
We responded:
"Tammy, we appreciate you and the time you have taken to share this kind feedback with us! - Don"
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720 Vette City

May 14, 2024

5  out of  5
rating by 720 Vette City
"Great, people to work with, always on top of it! Really clarified my issue. Always a great help!"
We responded:
"Hello, my team and I will always be here for you! Thank you for giving us the opportunity to serve you each day! - Don"
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Tyree

May 10, 2024

5  out of  5
rating by Tyree
"I was helped out by Kay. She did amazing! After my prior insurance did not notify me that my contract was ending and for some unknown reason could not reinstate it. I called don middleton statefarm. Not only did Kay get me insurance she also reduced my monthly bill! Amazing customer service!"
We responded:
"Tyree, thank you for your kind words. We greatly appreciate your feedback and look forward to assisting you again in the future. - Don "
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Patricia De Leon

April 9, 2024

5  out of  5
rating by Patricia De Leon
"Everyone’s very nice and easy to work with."
We responded:
"Thank you, Patricia! I’m happy your insurance experience was so positive! - Don "
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Steve Fernalld

March 27, 2024

5  out of  5
rating by Steve Fernalld
"I received excellent care and all my questions were answered in a very kind and courteous manner. Greatly appreciated!"
We responded:
"Steve, thank you for taking a moment to share your experience with us. We appreciate all feedback as we're always striving to go above and beyond for our customers! My team and I look forward to serving you for a lifetime! - Don "
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corina shirley

March 19, 2024

5  out of  5
rating by corina shirley
"We've been with State Farm for 7 years now, we always get good, friendly, and helpful service. Thanks to all the associates I have come into contact with. Y'all have really help us with many questions and concerns we have had. Mrs. Kay N. thanks once again for listening to me trying to explain what we were needing form State Farm this morning and actually helping us."
We responded:
"Thank you for the kind words and the review, Corina. We work hard to take care of our customers and I’m glad it’s noticed. Thank you for your recommendation and for trusting us with your insurance! - Don "
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Mike L

March 4, 2024

5  out of  5
rating by Mike L
"Great office and customer service."
We responded:
"Mike, thank you for sharing your experience with our agency! - Don "
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Geoffrey Comer

March 4, 2024

5  out of  5
rating by Geoffrey Comer
"I’ve been with State Farm through my ups and downs for 7 years now and they’ve always taken care of me when I’ve needed them. Local agents make policy adjustments and inquiries very easy and simple to understand. Highly recommend if you live in or near downtown and want a local brick and mortar insurance agency to deal with."
We responded:
"Hi, your loyalty over the last 7 years means so much to our State Farm agency! Thanks for sharing such positive feedback with us! My team and I look forward to the next 7 years assisting you! - Don"
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Nia Mitchell

February 21, 2024

5  out of  5
rating by Nia Mitchell
"I spoke with Kay today & I’m so thankful! Kay is my mom & my go to when ever we call. She is knowledgeable & so kind & patient. Very informative & makes stressful situations a lot easier to go through!"
We responded:
"Nia, thank you for the kind words about Kay, she's the best! - Don"
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Stavster Braden

January 23, 2024

5  out of  5
rating by Stavster Braden
"Been with Don and State Farm for 18 years. Everything is always handled first class. Nice to have a great insurance agent and provider when you need them."
We responded:
"Stavster, taking care of each of our customers with professionalism and respect will always be the number one priority at our office. Thank you for your loyal business over the last 18 years! - Don "
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Chloe Sundberg

January 18, 2024

5  out of  5
rating by Chloe Sundberg
"Called this morning to go through our policy in detail to understand exactly where our premium was going and whether there were opportunities for discounts. India was extremely helpful and walked me through everything! Great customer service!"
We responded:
"Chloe, it is so important to understand your insurance coverage and my team strives to make sure that you do! Call or stop in anytime with any questions. - Don "
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agudes7

December 20, 2023

5  out of  5
rating by agudes7
"Extremely professional, easy to contact, and always helpful."
We responded:
"Hello! Your experience with our team is exactly what we strive for. Thank you so much for your review and your trust in our office. We appreciate you! - Don "
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Matt Hicks

December 7, 2023

5  out of  5
rating by Matt Hicks
"Always had great customer service and quick responses. I have been a customer for quite a while now with only good experiences. Kay has always been very helpful when I call into their office."
We responded:
"Matt, the loyalty you have to our State Farm agency is awesome! Really happy to hear that Kay offered such great service and that things are taken care of timely. Thank you for your business! - Don"
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Veronica Voninski

December 4, 2023

4  out of  5
rating by Veronica Voninski
"I called to check on a current account asked how I could save some money and their agents helped and very quickly and with care"
We responded:
"Veronica, it is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Don "
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LEVESQUE S.C.

December 3, 2023

5  out of  5
rating by LEVESQUE S.C.
"Montreal thank you so much for your help explaining everything for me to understand how everything works."
We responded:
"Hello! It is so important to understand your insurance coverage and my team strives to make sure that you do! I greatly look forward to continuing to work together and please don't hesitate to reach out if you need anything! - Don "
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Hannah Dixon

December 1, 2023

5  out of  5
rating by Hannah Dixon
"So helpful and transparent! Really amazing service."
We responded:
"Hannah, I'm so glad you were happy with your experience in my office. Thanks for your business! - Don "