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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tom Swaim

January 12, 2026

5  out of  5
rating by Tom Swaim
"Always friendly and helpful!"
We responded:
"Tom, we appreciate your five-star feedback! - Don"
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Kristine Clark

January 12, 2026

5  out of  5
rating by Kristine Clark
"My husband recently purchased life insurance through this office, the staff was extremely helpful in answering all his questions! Great customer service - highly recommend going to Don Middleton!"
We responded:
"Kristine, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Don"
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Sarah Fraser

January 7, 2026

5  out of  5
rating by Sarah Fraser
"Made obtaining auto insurance over the phone quick easy and painless! Would definitely recommend Metreol."
We responded:
"Sarah, your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review! - Don "
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Bertha Martinez

January 2, 2026

5  out of  5
rating by Bertha Martinez
"Kay at my agent Don Middleton's office provides the awesome customer service State Farm is known for. She is friendly, intelligent, easy to talk to, answers all my questions and provides exceptional service. I recommend Don Middleton's office to anyone who wants an agent to take care of them. Happy New Year!"
We responded:
"Bertha, It is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Don"
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Betsy McLeod

December 25, 2025

5  out of  5
rating by Betsy McLeod
"Had a great experience with Metreol"
We responded:
"Betsy, my team and I are always thrilled to assist you! - Don"
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Mr Tacey

December 24, 2025

5  out of  5
rating by Mr Tacey
"Great agency. Served me well in my time of need. Metreol O'Donnell is very knowledgeable about all the different coverages that state farm has to offer. He was very thorough and went over everything with me and explained it all in a way that helped me understand."
We responded:
"Mr Tacey, thank you for giving my team and I the opportunity to serve your insurance needs! You're a top notch customer who deserves the best from us each day! Thank you! - Don"
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Adam

December 17, 2025

5  out of  5
rating by Adam
"Metreol is a very kind and detailed insurance guide! He not only helped me but my mother and was so patient with us both. I gotta say I've never switched my insurance companies not just on my own and often don't feel comfortable doing so, I told him that, and he still somehow won me over! He deserves a raise and a party, I'm cheering you on Metreol!! Thank you for showing me your skills and knowledge in helping me save so much while still getting great coverage! Please use my review with others so more can get such wonderful help! Thanks again Adam"
We responded:
"Adam, thank you so much for this amazing review! We truly appreciate you taking the time to share your experience. - Don"
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mary ancira

December 16, 2025

5  out of  5
rating by mary ancira
"I recently had the opportunity to work with Kay and I wanted to express my appreciation for her exceptional service and professionalism. She went above and beyond to ensure that I received personalized support and guidance throughout the process. What impressed me most was Kay's thoughtful approach to understanding my needs and expectations, and her dedication to providing me with clear and relevant options for insurance coverage. Her thoughtfulness and expertise were invaluable in helping me make informed decisions. Thank you for assigning Kay to my case, Mary Ancira"
We responded:
"Thank you so much, Mary, for taking the time to share your experience! We truly appreciate your kind words. - Don"
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Emma Harkleroad

December 11, 2025

5  out of  5
rating by Emma Harkleroad
"Very helpful and patient as I explored my options. Answered all my questions and was very kind about and easy to understand when explaining things"
We responded:
"Emma, we look forward to providing you with an exceptional customer service experience in the future as well.- Don"
Profile photo of Emma Harkleroad

Emma Harkleroad

December 11, 2025

5  out of  5
rating by Emma Harkleroad
"Very helpful and patient as I explored my options. Answered all my questions and was very kind about and easy to understand when explaining things"
We responded:
"Emma, we look forward to providing you with an exceptional customer service experience in the future as well.- Don"
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david lawrence

December 8, 2025

5  out of  5
rating by david lawrence
"Amazing Human ! Very informative."
We responded:
"David, thank you for trusting us! - Don"
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Kathryn Kearl

December 2, 2025

5  out of  5
rating by Kathryn Kearl
"I've had a very good experience with this agency. I started looking for different options for my car insurance a few months ago, so it was not simply a nice surprise to learn that I could get a better rate, but a more secure feeling with my policy as a whole. My policy and coverage was explained to me in a way I could better understand what I am paying for each month, and the staff has been very helpful with changes and questions. For instance, I spoke with Kay about transferring insurance from a vehicle I recently sold to my newly purchased vehicle, a process that took only a few minutes to complete. Two thumbs up."
We responded:
"Kathryn, thank you for the wonderful review! We’re so glad Kay could make your policy transition smooth and that you feel confident with your coverage. We’re always happy to help with any changes or questions you have! - Don"
Profile photo of Yashodhara Enz

Yashodhara Enz

December 1, 2025

5  out of  5
rating by Yashodhara Enz
"I had an excellent experience getting a quote and switching coverage to State Farm with Metreol. The service was incredibly friendly and I’m glad to have a local branch that I can reach out to if I’m ever in need."
We responded:
"Yashodhara, we appreciate your time and business more than you know! Thank you! - Don "
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Wesley Robison

November 25, 2025

5  out of  5
rating by Wesley Robison
"Extremely helpful… from car insurance, renters insurance and even connected my business insurance with a specialist provider. While I was moving from out of state they were able transfer the account and combine discounts. My agent was very helpful in describing the costs and risks of each element of plan and how much it shifts the price point. Very thorough and diligent as they helped me find the right options, no sales or hype just great service."
We responded:
"Wesley, thank you so much for sharing your experience! We’re thrilled to hear that our team was able to help you. We truly appreciate your trust and are grateful to have you with us! - Don"
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Hunter Huck

November 24, 2025

5  out of  5
rating by Hunter Huck
"Metreol was super helpful getting my auto and renters insurance set up. Answered all my questions and explained everything to me."
We responded:
"Hunter, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Don"
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Fabio Orlandini

November 19, 2025

5  out of  5
rating by Fabio Orlandini
"Great customer service at Don Middleton State Farm in Denver. The whole staff is very knowledgeable, very helpful and flexible to meet customer expectation. I just had great support from Jess and Katie the other week."
We responded:
"Fabio, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Don"
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Feliciano Gomez

November 19, 2025

5  out of  5
rating by Feliciano Gomez
"Very nice and professional, always helped me with anything I needed.."
We responded:
"Feliciano, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Don "
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Patrick Gilbert

November 14, 2025

5  out of  5
rating by Patrick Gilbert
"Metreol was a fantastic agent to work with and I was able to have better coverage at a more affordable price then my previous insurance. I'm impressed with the experience and would highly recommend to friends and family."
We responded:
"Patrick, It is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Don"
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Aubrey Dyer

October 28, 2025

5  out of  5
rating by Aubrey Dyer
"Kay was extremely helpful when I needed to add renters insurance to my already existing auto policy. I called just a few minutes before closing and she took the time to get everything set up. She was incredibly kind and quick with the new policy. I couldn't have been more pleased!"
We responded:
"Aubrey, thank you so much for your kind words! - Don"
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Audrey McLeod

October 21, 2025

5  out of  5
rating by Audrey McLeod
"The agents and office staff are very friendly and responsive. Thanks for all you do! Audrey"
We responded:
"Audrey, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Don"
Profile photo of Lane Hart

Lane Hart

October 9, 2025

5  out of  5
rating by Lane Hart
"Kay was amazing help. Kay was friendly and made sure everything was what I needed and sent me all the forms and Insurance card I needed to complete the New Car insurance. Thank you Kay, it was great to have an agent with your skill and professionalism."
We responded:
"Hi Lane, thank you for the great review. I’m happy that Justine provided you such an amazing experience! Thank you so much for your trust and allowing us to handle your insurance needs!"
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Ainsley Robinson

October 2, 2025

5  out of  5
rating by Ainsley Robinson
"Kay always goes above and beyond with her friendliness and support, truly appreciate it!"
We responded:
"Ainsley, thank you for the kind words! We’re lucky to have Kay’s friendly and supportive spirit on our team! - Don"
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Christopher McCollum

September 16, 2025

5  out of  5
rating by Christopher McCollum
"Just switched from Progressive due to borderline predatory rate practices. Metreol has been unbelievably responsive and helpful, and saved me a significant amount of money. Cannot recommend enough"
We responded:
"Christopher, my team and I are always thrilled to assist you with your insurance needs! - Don"
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Eric Poole

August 19, 2025

5  out of  5
rating by Eric Poole
"My wife and I have had homeowners’ and auto insurance through State Farm since 1986 when we moved to Denver. What keeps us loyal clients is the superb customer service provided by Don Middleton and his outstanding staff. Of special recognition we must acknowledge the unparalleled assistance provided by Kay Nieto. She is an absolute gem: responsive, attentive and personable. She delivers across the board time and time again, and always follows up to ensure our complete satisfaction. We appreciate her personal touch and attention to detail. This is truly a five-star business."
We responded:
"Eric, thank you so much for taking the time to leave such a detailed and positive review! Your experience with Kay is exactly what we strive for. I'm so happy to hear that she took such great care of you. We appreciate you and your business more than you know! Thank you again. - Don"
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Leyder Frómeta Menéndez

August 15, 2025

5  out of  5
rating by Leyder Frómeta Menéndez
"En el dia ayer fui atendido por una persona muy preocupada y maravillosa con sus clientes la señorita Kay Nieto, apreció mucho su trabajo y preocupación por los clientes de State Farm. Por lo cual sera recomendada por mi persona a varias amistades y familiares mios."
We responded:
"Leyder, Muchas gracias por la recomendación. Apreciamos tus amables palabras. ¡Siempre estamos aquí para ayudarte! - Don"