
State Farm® Insurance Agent Don Middleton
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Anthony Beery Bennett
March 14, 2025
"My car was towed 3 weeks ago using State Farm Roadside Assistance. The tow truck driver lost my keys which resulted in $1,000 in damages. Called Don Middleton State Farm, spoke to Deja who told me it would be covered "no problem". 48 hours later, I received an email stating that State Farm could not cover the cost of my lost keys when I had been paying for roadside assistance for the entire term of my agreement."
"Hi Anthony, I’m sorry the tow company lost your keys. State Farm did pay for the towing of your car, unfortunately lost keys are not covered under your emergency roadside assistance coverage. My office did suggest to you to contact the tow company to see about reimbursement. - Don "
A Google User
March 13, 2025
"Kay listened well to us & helped us put together an insurance policy which meets our needs."
"Steve, thank you for your feedback! I'm so glad to hear that Kay has been able to assist you effectively and that you had a positive insurance experience! - Don "
Meg Brady
February 24, 2025
"When my car was rear ended right after I got my Colorado insurance through Don Middleton, I wondered how things would play out. I can now report that I had a really great experience from my first call to them to the completion of all the work when they called to make sure everything had gone smoothly! I am so glad I went with Don Middleton for my insurance needs!"
"Our goal will always be to leave you with a satisfying experience, Meg! Thank you for taking the time to share this! - Don"
Moon Benz
February 4, 2025
"My name is Brendon, I called the office today wanting to lower my insurance rate, not only did my rate lower, I also learned more about insurance and how to get better rates, I want to express how grateful I am for the help I received, Shout out to Kay!, she was very helpful, had a great attitude!, and was very charismatic, Thank you Kay!"
"Hello, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Don"
mariea gaither
February 3, 2025
"They're extremely professional and very helpful in helping me get rental insurance! The price was right! I saved over half of what I was paying for my previous insurance carrier"
"Thank you for your kind review, Mariea! We are so glad my team and I could help you and were able to make your insurance experience a smooth one. Welcoming new customers to our family is such a joy to each of us. - Don "
Dallas Jones
January 16, 2025
"Kay, was excellent help. Polite and business professional. Answered all questions and attended to all my concerns and needs. Thank you so much."
"Dallas, we appreciate you taking a moment to share such positive feedback with us. My team and I are proud to serve you each day! - Don"
Jayson Sekiya
January 14, 2025
"I recently switched over my State Farm policy from Nevada to Colorado. I am extremely happy with the service provided by first Metreol who signed me up. Then had the pleasure with further assistance by Roman and most recent Kay. I greatly appreciate the professionalism, knowledge, great attitude and ease all three agents were able to provide. Thank you!"
"Jayson, thank you for the 5-star review and for letting us assist you with your insurance needs! My team and I are always here. - Don "
Jesse Rodgers
January 3, 2025
"Kay has been really helpful with all of our needs! She is quick to respond and helps resolve all of our issues. She is always kind and clear in her communication!"
"Jesse, thank you so much for your kind review about Kay! My team and I work hard to make every experience for our customers a positive one! Thank you for sharing. - Don"
Ivan Covarrubias
December 23, 2024
"This office was extremely helpful and easy to work with! Cathy specifically, answered any questions I had and was really happy to help me out! Overall, amazing experience."
"Ivan, It was our pleasure helping with your insurance! - Don"
Shar Sykes
December 23, 2024
"I’ve been with Don Middleton’s State Farm office for a few months now, and I couldn’t be happier! I have my renters, life, and auto insurance with them, and the team has been incredibly informative, helping me truly understand my coverage. Kianna, who wrote all my policies, is absolutely amazing! Her knowledge and expertise about insurance are unmatched. I feel so confident and taken care of here. Highly recommend!"
"Shar, Thank you for taking the time to share such positive feedback with us! We are so glad you choose us to help with your insurance. - Don"
Cathy Gonzalez
December 23, 2024
"Amazing experience, everyone is always super helpful!"
"Cathy, Thank you for your kind review! - Don"
Nick Schmidt
December 23, 2024
"The billing was an enormous problem. There was a disconnect between agent and billing department. I’d rather pay more than have State Farm billing issues every month. I received cancellation notices (3) times within 6 months. I had to go. Agent told me one thing then billing dept would say something else. Too much of a communication disconnect. I tried with you guys…. Good luck!"
"Nick, thank you for sharing your feedback. I’m genuinely sorry to hear about the issues you’ve encountered. We understand how important clear communication is, and I regret that this wasn’t your experience. At our office, we are committed to providing reliable service and resolving issues quickly when they arise. While we understand that billing matters can be complex, we do our best to ensure that our office and State Farm corporate departments work together seamlessly to avoid any confusion. We are continuously improving our systems to prevent situations like the one you described. Please reach out to me directly at the office to discuss this further. We value your business and are always striving to improve. I truly hope we can regain your trust in the future. - Don"
Hosh Gonzalez
October 30, 2024
"State Farm has been amazing to me. I was with a different company but switching to State Farm has saved me so much money an helped me in many ways. I would recommend Statefarm to anyone"
"Thank you for your feedback and your recommendation, Hosh! We’re so pleased to hear that you feel supported by our team. Your trust means everything to us, and we’re here whenever you need assistance! - Don "
Ana Kimball
October 15, 2024
"Great customer service! I appreciate their account reminders and great app. Roman is always very knowledgeable and super helpful, thank you!"
"Ana, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you. - Don "
Halsey Payne
October 15, 2024
"I had a perfect setup call with Metreon today, one of Don's staff. He covered everything I needed to know for a new car to be added to our policy, found us some savings on our existing car, and was super clear on all the steps I needed to take for setup. Altogether a huge fan of the experience, and he really sold me on the dependability of State Farm."
"Halsey, our goal will always be to leave you with a satisfying experience! Your experience with our team is exactly what we strive for. Thank you for taking the time to share this! - Don"
Christine Sprague
October 9, 2024
"Exceptional customer service! We switched to State Farm for our house and cars last year after a crazy increase in our home owners insurance. I have been pleasantly surprised at the level of customer service and thoughtfulness of this office. Don and his staff have been amazing. I have called on a few occasions with questions and whoever answers the phone is always great - friendly and most important, extremely knowledgeable and capable. They have also reached out to me on two occasions to give me a heads up on two different issues that arose and ensured I didn't have any problems."
"Thank you so much for your wonderful review, Christine! We’re delighted to hear that you’ve had such a positive experience with our team. Providing exceptional customer service is our priority, and it’s great to know that our staff has been helpful and proactive in addressing your insurance needs. If you have any more questions or need assistance, we’re always here to help! - Don "
Andrea Sanders
October 8, 2024
"They got me a good rate, and customer service was excellent!!"
"Andrea, thank you for the 5-star review and for letting us assist you with your insurance needs! My team and I are always here. - Don "
Carly Chelstrom
October 2, 2024
"This team is always very helpful!"
"Carly, please know my team and I will always be here to give you to support you need. Thank you for sharing with us. - Don"
Hana Brownsell
September 30, 2024
"Had a really fantastic experience working with these guys - very efficient, were able to offering me insurance for my car and condo that were much better deals that the large insurance company I was with previously. Highly recommend."
"Hana, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you and your business. Thank you for the recommendation! - Don"
Tim Hill
August 17, 2024
"I recently switched over to State Farm policy from another provider. I was mostly happy with that provider and the cost of the premiums had increased beyond what I considered "normal". I am extremely happy with the service provided by Metreol who signed me up. I was able to save a notable amount and we worked out better coverage at a lower price. I greatly appreciate the professionalism, knowledge, great attitude and ease of enrollment. Thank you!"
"Tim, thank you for taking a moment to share your experience with us. We appreciate all feedback as we're always striving to go above and beyond for our customers! My team and I look forward to serving you for a lifetime! - Don "
Josh Thompson
July 15, 2024
"Kelsey at Middleton State farm was super helpful. I've been having trouble getting the exact insurance I wanted on my 170cc gasoline scooter. Progressive and USAA couldn't sort it out, but Kelsey did, so I swapped from progressive to State farm for my scooter. 🛵"
"Josh, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Don"
John Pazour
July 1, 2024
"This is a five-star review for Metreol O'Donnell at the Middleton Agency. We needed to update and upgrade our State Farm homeowners insurance and called the agency to get additional information. Metrol took our call and worked us thru a careful and complete review of our current policy, including verifying and updating our existing house data (and found that a number of changes were needed). He then worked with us on the level of coverage we now need for our home and the various alternatives we had to meet our needs. Metreol was very knowledgeable on our options and patiently answered our questions carefully and completely. We came away from the call with our policy updated with no other follow-up needed. At a time when it can be difficult to even get a call-back on a service question, Metrol's thorough and friendly work was truly a breath of fresh air!"
"John, I’m happy to hear Metreol took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. - Don "
Steve Hofmann
June 20, 2024
"Metreol O'Donnell Was excellent! He had great customer service and was very knowledgeable."
"Steve, knowing that your positive experience is being shared with others means the world to our State Farm Agency! Thank you so much! - Don"
Janae Mukes
June 18, 2024
"I had the best experience with Kay at Don’s Agency. I have been with this agency for a long time now and they have been excellent for the whole time I have been with them today Kay helped me with getting my new car insured and added to my policy with a breeze. 5 stars everytime"
"Janae, our efficiency of service comes easy when we love helping our customers! Thank you so much! - Don "
Tammy Jackson
June 4, 2024
"Great ppl work there always helpful and polite I enjoy doing business here"
"Tammy, we appreciate you and the time you have taken to share this kind feedback with us! - Don"