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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Hosh Gonzalez

Hosh Gonzalez

October 30, 2024

5  out of  5
rating by Hosh Gonzalez
"State Farm has been amazing to me. I was with a different company but switching to State Farm has saved me so much money an helped me in many ways. I would recommend Statefarm to anyone"
We responded:
"Thank you for your feedback and your recommendation, Hosh! We’re so pleased to hear that you feel supported by our team. Your trust means everything to us, and we’re here whenever you need assistance! - Don "
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Ana Kimball

October 15, 2024

5  out of  5
rating by Ana Kimball
"Great customer service! I appreciate their account reminders and great app. Roman is always very knowledgeable and super helpful, thank you!"
We responded:
"Ana, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you. - Don "
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Halsey Payne

October 15, 2024

5  out of  5
rating by Halsey Payne
"I had a perfect setup call with Metreon today, one of Don's staff. He covered everything I needed to know for a new car to be added to our policy, found us some savings on our existing car, and was super clear on all the steps I needed to take for setup. Altogether a huge fan of the experience, and he really sold me on the dependability of State Farm."
We responded:
"Halsey, our goal will always be to leave you with a satisfying experience! Your experience with our team is exactly what we strive for. Thank you for taking the time to share this! - Don"
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Christine Sprague

October 9, 2024

5  out of  5
rating by Christine Sprague
"Exceptional customer service! We switched to State Farm for our house and cars last year after a crazy increase in our home owners insurance. I have been pleasantly surprised at the level of customer service and thoughtfulness of this office. Don and his staff have been amazing. I have called on a few occasions with questions and whoever answers the phone is always great - friendly and most important, extremely knowledgeable and capable. They have also reached out to me on two occasions to give me a heads up on two different issues that arose and ensured I didn't have any problems."
We responded:
"Thank you so much for your wonderful review, Christine! We’re delighted to hear that you’ve had such a positive experience with our team. Providing exceptional customer service is our priority, and it’s great to know that our staff has been helpful and proactive in addressing your insurance needs. If you have any more questions or need assistance, we’re always here to help! - Don "
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Andrea Sanders

October 8, 2024

5  out of  5
rating by Andrea Sanders
"They got me a good rate, and customer service was excellent!!"
We responded:
"Andrea, thank you for the 5-star review and for letting us assist you with your insurance needs! My team and I are always here. - Don "
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Carly Chelstrom

October 2, 2024

5  out of  5
rating by Carly Chelstrom
"This team is always very helpful!"
We responded:
"Carly, please know my team and I will always be here to give you to support you need. Thank you for sharing with us. - Don"
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Hana Brownsell

September 30, 2024

5  out of  5
rating by Hana Brownsell
"Had a really fantastic experience working with these guys - very efficient, were able to offering me insurance for my car and condo that were much better deals that the large insurance company I was with previously. Highly recommend."
We responded:
"Hana, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you and your business. Thank you for the recommendation! - Don"
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mariea gaither

August 28, 2024

5  out of  5
rating by mariea gaither
"They're extremely professional and very helpful in helping me get rental insurance! The price was right! I saved over half of what I was paying for my previous insurance carrier"
We responded:
"Thank you for your kind review, Mariea! We are so glad my team and I could help you and were able to make your insurance experience a smooth one. Welcoming new customers to our family is such a joy to each of us. - Don "
Profile photo of Tim Hill

Tim Hill

August 17, 2024

5  out of  5
rating by Tim Hill
"I recently switched over to State Farm policy from another provider. I was mostly happy with that provider and the cost of the premiums had increased beyond what I considered "normal". I am extremely happy with the service provided by Metreol who signed me up. I was able to save a notable amount and we worked out better coverage at a lower price. I greatly appreciate the professionalism, knowledge, great attitude and ease of enrollment. Thank you!"
We responded:
"Tim, thank you for taking a moment to share your experience with us. We appreciate all feedback as we're always striving to go above and beyond for our customers! My team and I look forward to serving you for a lifetime! - Don "
Profile photo of Josh Thompson

Josh Thompson

July 15, 2024

5  out of  5
rating by Josh Thompson
"Kelsey at Middleton State farm was super helpful. I've been having trouble getting the exact insurance I wanted on my 170cc gasoline scooter. Progressive and USAA couldn't sort it out, but Kelsey did, so I swapped from progressive to State farm for my scooter. 🛵"
We responded:
"Josh, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Don"
Profile photo of Jayson Sekiya

Jayson Sekiya

July 5, 2024

5  out of  5
rating by Jayson Sekiya
"I recently switched over my State Farm policy from Nevada to Colorado. I am extremely happy with the service provided by first Metreol who signed me up. Then had the pleasure with further assistance by Roman and most recent Kay. I greatly appreciate the professionalism, knowledge, great attitude and ease all three agents were able to provide. Thank you!"
We responded:
"Jayson, thank you for the 5-star review and for letting us assist you with your insurance needs! My team and I are always here. - Don "
Profile photo of John Pazour

John Pazour

July 1, 2024

5  out of  5
rating by John Pazour
"This is a five-star review for Metreol O'Donnell at the Middleton Agency. We needed to update and upgrade our State Farm homeowners insurance and called the agency to get additional information. Metrol took our call and worked us thru a careful and complete review of our current policy, including verifying and updating our existing house data (and found that a number of changes were needed). He then worked with us on the level of coverage we now need for our home and the various alternatives we had to meet our needs. Metreol was very knowledgeable on our options and patiently answered our questions carefully and completely. We came away from the call with our policy updated with no other follow-up needed. At a time when it can be difficult to even get a call-back on a service question, Metrol's thorough and friendly work was truly a breath of fresh air!"
We responded:
"John, I’m happy to hear Metreol took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. - Don "
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Steve Hofmann

June 20, 2024

5  out of  5
rating by Steve Hofmann
"Metreol O'Donnell Was excellent! He had great customer service and was very knowledgeable."
We responded:
"Steve, knowing that your positive experience is being shared with others means the world to our State Farm Agency! Thank you so much! - Don"
Profile photo of Janae Mukes

Janae Mukes

June 18, 2024

5  out of  5
rating by Janae Mukes
"I had the best experience with Kay at Don’s Agency. I have been with this agency for a long time now and they have been excellent for the whole time I have been with them today Kay helped me with getting my new car insured and added to my policy with a breeze. 5 stars everytime"
We responded:
"Janae, our efficiency of service comes easy when we love helping our customers! Thank you so much! - Don "
Profile photo of Tammy Jackson

Tammy Jackson

June 4, 2024

5  out of  5
rating by Tammy Jackson
"Great ppl work there always helpful and polite I enjoy doing business here"
We responded:
"Tammy, we appreciate you and the time you have taken to share this kind feedback with us! - Don"
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720 Vette City

May 14, 2024

5  out of  5
rating by 720 Vette City
"Great, people to work with, always on top of it! Really clarified my issue. Always a great help!"
We responded:
"Hello, my team and I will always be here for you! Thank you for giving us the opportunity to serve you each day! - Don"
Profile photo of Tyree

Tyree

May 10, 2024

5  out of  5
rating by Tyree
"I was helped out by Kay. She did amazing! After my prior insurance did not notify me that my contract was ending and for some unknown reason could not reinstate it. I called don middleton statefarm. Not only did Kay get me insurance she also reduced my monthly bill! Amazing customer service!"
We responded:
"Tyree, thank you for your kind words. We greatly appreciate your feedback and look forward to assisting you again in the future. - Don "
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MrLimebomb

May 3, 2024

1  out of  5
rating by MrLimebomb
"This Company lies and will let you down when you most need it."
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Patricia De Leon

April 9, 2024

5  out of  5
rating by Patricia De Leon
"Everyone’s very nice and easy to work with."
We responded:
"Thank you, Patricia! I’m happy your insurance experience was so positive! - Don "
Profile photo of Steve Fernalld

Steve Fernalld

March 27, 2024

5  out of  5
rating by Steve Fernalld
"I received excellent care and all my questions were answered in a very kind and courteous manner. Greatly appreciated!"
We responded:
"Steve, thank you for taking a moment to share your experience with us. We appreciate all feedback as we're always striving to go above and beyond for our customers! My team and I look forward to serving you for a lifetime! - Don "
Profile photo of corina shirley

corina shirley

March 19, 2024

5  out of  5
rating by corina shirley
"We've been with State Farm for 7 years now, we always get good, friendly, and helpful service. Thanks to all the associates I have come into contact with. Y'all have really help us with many questions and concerns we have had. Mrs. Kay N. thanks once again for listening to me trying to explain what we were needing form State Farm this morning and actually helping us."
We responded:
"Thank you for the kind words and the review, Corina. We work hard to take care of our customers and I’m glad it’s noticed. Thank you for your recommendation and for trusting us with your insurance! - Don "
Profile photo of Mike L

Mike L

March 4, 2024

5  out of  5
rating by Mike L
"Great office and customer service."
We responded:
"Mike, thank you for sharing your experience with our agency! - Don "
Profile photo of Geoffrey Comer

Geoffrey Comer

March 4, 2024

5  out of  5
rating by Geoffrey Comer
"I’ve been with State Farm through my ups and downs for 7 years now and they’ve always taken care of me when I’ve needed them. Local agents make policy adjustments and inquiries very easy and simple to understand. Highly recommend if you live in or near downtown and want a local brick and mortar insurance agency to deal with."
We responded:
"Hi, your loyalty over the last 7 years means so much to our State Farm agency! Thanks for sharing such positive feedback with us! My team and I look forward to the next 7 years assisting you! - Don"
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Nia Mitchell

February 21, 2024

5  out of  5
rating by Nia Mitchell
"I spoke with Kay today & I’m so thankful! Kay is my mom & my go to when ever we call. She is knowledgeable & so kind & patient. Very informative & makes stressful situations a lot easier to go through!"
We responded:
"Nia, thank you for the kind words about Kay, she's the best! - Don"
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Stavster Braden

January 23, 2024

5  out of  5
rating by Stavster Braden
"Been with Don and State Farm for 18 years. Everything is always handled first class. Nice to have a great insurance agent and provider when you need them."
We responded:
"Stavster, taking care of each of our customers with professionalism and respect will always be the number one priority at our office. Thank you for your loyal business over the last 18 years! - Don "