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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Josh Thompson

July 15, 2024

5  out of  5 rating by Josh Thompson
"Kelsey at Middleton State farm was super helpful. I've been having trouble getting the exact insurance I wanted on my 170cc gasoline scooter. Progressive and USAA couldn't sort it out, but Kelsey did, so I swapped from progressive to State farm for my scooter. 🛵"
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Jayson Sekiya

July 5, 2024

5  out of  5 rating by Jayson Sekiya
"I recently switched over my State Farm policy from Nevada to Colorado. I am extremely happy with the service provided by first Metreol who signed me up. Then had the pleasure with further assistance by Roman and most recent Kay. I greatly appreciate the professionalism, knowledge, great attitude and ease all three agents were able to provide. Thank you!"
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John Pazour

July 1, 2024

5  out of  5 rating by John Pazour
"This is a five-star review for Metreol O'Donnell at the Middleton Agency. We needed to update and upgrade our State Farm homeowners insurance and called the agency to get additional information. Metrol took our call and worked us thru a careful and complete review of our current policy, including verifying and updating our existing house data (and found that a number of changes were needed). He then worked with us on the level of coverage we now need for our home and the various alternatives we had to meet our needs. Metreol was very knowledgeable on our options and patiently answered our questions carefully and completely. We came away from the call with our policy updated with no other follow-up needed. At a time when it can be difficult to even get a call-back on a service question, Metrol's thorough and friendly work was truly a breath of fresh air!"
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Steve Hofmann

June 20, 2024

5  out of  5 rating by Steve Hofmann
"Metreol O'Donnell Was excellent! He had great customer service and was very knowledgeable."
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Janae Mukes

June 18, 2024

5  out of  5 rating by Janae Mukes
"I had the best experience with Kay at Don’s Agency. I have been with this agency for a long time now and they have been excellent for the whole time I have been with them today Kay helped me with getting my new car insured and added to my policy with a breeze. 5 stars everytime"
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Tammy Jackson

June 4, 2024

5  out of  5 rating by Tammy Jackson
"Great ppl work there always helpful and polite I enjoy doing business here"
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720 Vette City

May 14, 2024

5  out of  5 rating by 720 Vette City
"Great, people to work with, always on top of it! Really clarified my issue. Always a great help!"
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Tyree

May 10, 2024

5  out of  5 rating by Tyree
"I was helped out by Kay. She did amazing! After my prior insurance did not notify me that my contract was ending and for some unknown reason could not reinstate it. I called don middleton statefarm. Not only did Kay get me insurance she also reduced my monthly bill! Amazing customer service!"
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Patricia De Leon

April 9, 2024

5  out of  5 rating by Patricia De Leon
"Everyone’s very nice and easy to work with."
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Steve Fernalld

March 27, 2024

5  out of  5 rating by Steve Fernalld
"I received excellent care and all my questions were answered in a very kind and courteous manner. Greatly appreciated!"
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corina shirley

March 19, 2024

5  out of  5 rating by corina shirley
"We've been with State Farm for 7 years now, we always get good, friendly, and helpful service. Thanks to all the associates I have come into contact with. Y'all have really help us with many questions and concerns we have had. Mrs. Kay N. thanks once again for listening to me trying to explain what we were needing form State Farm this morning and actually helping us."
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Mike L

March 4, 2024

5  out of  5 rating by Mike L
"Great office and customer service."
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Geoffrey Comer

March 4, 2024

5  out of  5 rating by Geoffrey Comer
"I’ve been with State Farm through my ups and downs for 7 years now and they’ve always taken care of me when I’ve needed them. Local agents make policy adjustments and inquiries very easy and simple to understand. Highly recommend if you live in or near downtown and want a local brick and mortar insurance agency to deal with."
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Nia Mitchell

February 21, 2024

5  out of  5 rating by Nia Mitchell
"I spoke with Kay today & I’m so thankful! Kay is my mom & my go to when ever we call. She is knowledgeable & so kind & patient. Very informative & makes stressful situations a lot easier to go through!"
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Stavster Braden

January 23, 2024

5  out of  5 rating by Stavster Braden
"Been with Don and State Farm for 18 years. Everything is always handled first class. Nice to have a great insurance agent and provider when you need them."
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Chloe Sundberg

January 18, 2024

5  out of  5 rating by Chloe Sundberg
"Called this morning to go through our policy in detail to understand exactly where our premium was going and whether there were opportunities for discounts. India was extremely helpful and walked me through everything! Great customer service!"
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agudes7

December 20, 2023

5  out of  5 rating by agudes7
"Extremely professional, easy to contact, and always helpful."
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Matt Hicks

December 7, 2023

5  out of  5 rating by Matt Hicks
"Always had great customer service and quick responses. I have been a customer for quite a while now with only good experiences. Kay has always been very helpful when I call into their office."
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Veronica Voninski

December 4, 2023

4  out of  5 rating by Veronica Voninski
"I called to check on a current account asked how I could save some money and their agents helped and very quickly and with care"
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LEVESQUE S.C.

December 3, 2023

5  out of  5 rating by LEVESQUE S.C.
"Montreal thank you so much for your help explaining everything for me to understand how everything works."
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Hannah Dixon

December 1, 2023

5  out of  5 rating by Hannah Dixon
"So helpful and transparent! Really amazing service."
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Rachael Maguire

November 27, 2023

5  out of  5 rating by Rachael Maguire
"Kay was prompt and thorough. I’ve had a great experience!"
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Sean Janni

November 17, 2023

5  out of  5 rating by Sean Janni
"Kay was very helpful explains my policy and working through which coverage was right for me."
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Kirsten Geiger

November 16, 2023

5  out of  5 rating by Kirsten Geiger
"I am a 5 points native and I had the best experience working with Metreol O'Donnell and insurance coverage for my home in 5 points and auto. Highly recommend"
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Yahely Meza

November 16, 2023

5  out of  5 rating by Yahely Meza
"Endia has been such an amazing help and has always been quick with getting me any information I need! Don Middleton’s Agency has always been so great to me, best decision I’ve made for my insurance has been to come to Don middletons agency!"